UPS Versus DHL & FedEx???

Not many people realize that DHL in fact is owned by the Duetch Post actually owns DHL. That's not really the point. The point of this article is to point out that there are viable alternatives to UPS, and FedEx.

Historically, UPS has made it extremely easy for customers to ship their small packages. Then they made it easier. Around eleven years ago (don't quote me here) they raised the then 70 Lbs. limit to 150 Lbs. This raise allowed UPS to start having access to shipments that would have normally gone out to the lowest bidding LTL carrier. Of course now they're really in the LTL market! (Sound familiar)

The problem with UPS is this:

They are very inflexible. From having years of experience paying UPS bills, I can tell you they (UPS) are so big now, most requests go unheeded, unheard, and dismissed. FedEx is Better, DHL is best. While DHL isn't the biggest, ( in fact they have the smallest share of the small package segment), but they view this as a distinct advantage, by offering personalized service. Instead of calling and getting someone who knows exactly (nothing) about your account, or your needs, you get someone who is "responsible" and receptive to your ideas about what can be done to help you improve your business.

From companies that actually use DHL, I've heard nothing but good things, and rates are competitive. I would really like to see some real-world posts concerning any of these three small parcel carriers.

Let me know what you're thinking...